LifeRegistry runs on a clear, published set of rules. In plain terms: the same rules apply to everyone, they're openly available, and they're there to keep things fair and consistent for every member.
Primary Authority
LifeRegistry operates under a published set of Registry Rules. They define everything.
The Registry Rules are the primary authority. Informal statements, marketing material, website copy, or verbal explanations do not override the Rules. Members and prospective members should rely only on published, official documents.
How Decisions Are Made
Discretion is exercised only within the boundaries of the published Registry Rules — no individual can promise outcomes, override the Rules, or create exceptions. Every request follows the same three steps.
Based on how long you have been a member and compliance with the Registry Rules, following the published support timeline.
Member must be in good standing. Complete and accurate evidence supplied where required.
Available funds and the long-term health of the pooled framework are considered before any decision is made.
LifeRegistry may request supporting documentation before making a decision. No discretionary decision creates precedent for any future case.
Your Obligations
Understanding the Rules
Read the Registry Rules before joining. Refer to them when questions arise. Participation implies agreement.
Maintaining Accurate Information
Keep contact details up to date. Inform LifeRegistry of changes. Ensure stored documents are current.
Keeping Optional Services Updated
Review stored documents periodically. Update wills or authority documents as circumstances change.
Making Informed Decisions
Understand how your support grows over time and how our published rules work, so you always know what to expect.
Our team is always happy to explain how the rules work — if anything's unclear, just ask.
Following the Registry Rules keeps your membership active and your support on track. If the rules aren't followed, it may lead to:
All decisions regarding non-compliance are governed by the Rules.
Leaving the Registry
Your one-time £50 joining fee is a setup fee and isn't refundable; your annual membership renews yearly and you can cancel anytime before renewal.
If Something Arises
Any disputes are handled in accordance with the Registry Rules.
Reference the Rules
The published Rules are the starting point for all disputes
Formal Review
Request considered against published eligibility criteria
Governance Decision
Made strictly in accordance with the framework
No Exceptions
Rules apply consistently and equally to all members
Informal assurances or verbal promises do not override the formal governance process.
Before You Join
By joining, you confirm you have read and are happy to be governed by the published Registry Rules — under which your funeral support grows over time and is allocated fairly to every member. Please read all supporting documentation before joining.
LifeRegistry operates a shared-fund framework governed by clear, published rules — bringing members together to support each other's families with funeral costs.